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Metrics for Sidebar and Vertical Tabs engagement

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Metrics

**Sidebar Hard Disable **

Percentage of clients who remove sidebar button from toolbar

Analysis Period: weekly, overall

Data Source: sidebar_metrics

Statistics: binomial

Definition:
COALESCE(MAX_BY(sidebar_button, submission_date), FALSE)

vertical_tabs

**Vertical Tabs **

Percentage of clients using Vertical Tabs

Analysis Period: weekly, overall

Data Source: sidebar_metrics

Statistics: binomial

Definition:
COALESCE(MAX_BY(tabs_orientation = 'vertical', submission_date), FALSE)

chatbot_frequency

**Chatbot Frequency **

Average number of times clients open chatbot panel in the sidebar after provider is selected

Analysis Period: weekly, overall

Data Source: sidebar_toggle

Statistics: bootstrap_mean

Definition:
COALESCE(COUNTIF(chatbot), 0)

chatbot_engagement

**Chatbot Engagement **

Percentage of clients who opened the chatbot panel in the sidebar after provider is selected

Analysis Period: weekly, overall

Data Source: sidebar_toggle

Statistics: binomial

Definition:
COALESCE(LOGICAL_OR(chatbot), FALSE)

**Sidebar Frequency **

Average number of times clients open any panel in the sidebar

Analysis Period: weekly, overall

Data Source: sidebar_toggle

Statistics: bootstrap_mean

Definition:
COALESCE(COUNT(1), 0)

**Sidebar Engagement **

Percentage of clients who opened any panel in the sidebar

Analysis Period: weekly, overall

Data Source: sidebar_toggle

Statistics: binomial

Definition:
COALESCE(LOGICAL_OR(sidebar), FALSE)

Data Sources

Clients who open any sidebar panel

Definition:


Returns if the user has vertical tabs or the sidebar button when the metrics ping is sent

Definition: